Reset Connection (Resideo Smart Home)

Below are instructions for resetting your wifi connection via the Resideo Smart Home app.

This is a mobile app that you can download from the App Store, if needed. Use your login credentials for access.

In the top menu, click the drop-down to select the location you need to access.

From the list below the weather box, click on the location that you need to reset wifi for. It will very likely be listed as "System is Offline" (see below).

This appears as a cog icon in the top righthand corner.

This option will be listed under Thermostat Settings.

The in-app experience will guide you through the reconnection process.

Once completed successfully, devices should resume connectivity with both your device and the David Energy platform.

Questions? Email us: energy-advisor@davidenergy.com